FAQ — Frequently Asked Questions
Everything you need to know about ordering premium mangoes from Janoob Foods. Koi aur sawal ho? Message us on WhatsApp at 0327 6193703 — we reply fast.
What is Janoob Foods?
We deliver premium, export-grade mangoes and organic pantry staples, hand-picked and shipped fresh from the orchards of Multan, South Punjab — straight to your door, anywhere in Pakistan.
Are your mangoes naturally ripened?
Yes — 100% naturally ripened with no carbide and no chemicals (bina carbide ke). Just clean, premium fruit the way it should be.
How do I place an order?
Pick your variety and pack size (5kg, 10kg, or a money-saving 2 or 3-box bundle), then checkout. Cash on Delivery is available — pay only when your mangoes arrive. Prefer to order by message? WhatsApp us at 0327 6193703.
Do I have to pay in advance?
No. We offer Cash on Delivery nationwide — you pay at your doorstep when the order arrives. Zero risk.
How much is delivery?
Delivery is free on every order, anywhere in Pakistan. No hidden charges, no surprise fees at checkout.
How long will my order take?
We dispatch the same or next day from Multan. Delivery usually takes 2–4 working days depending on your city.
How are the mangoes packed?
In export-grade ventilated boxes with protective layers, packed carefully at the source so they arrive fresh and safe.
What if my order arrives damaged or not fresh?
Our Taste Guarantee: contact us within 24 hours with a photo and we'll arrange a full replacement or refund — koi sawal nahi, koi argument nahi.
Do you take bulk, corporate, or gift orders?
Yes! For bulk, corporate gifting, or sending mangoes as a gift, message us on WhatsApp at 0327 6193703 and we'll sort it out for you.
Can I add special instructions to my order?
Absolutely. Add a note at checkout (or message us) for things like ripeness preference, preferred delivery time, or a gift message — we read every one.